Cisco SMARTnet® and SMARTnet Onsite services are designed to
accelerate customer success by enabling you to extend and enhance
the operational lifetime of your Cisco networking devices and Cisco
IOS® Software.
Cisco SMARTnet support provides you rapid access to vital
information and assistance when you need it, including:
- Registered access to Cisco.com for online tools and technical
assistance
- Access to the Cisco Technical Assistance Center (TAC)
- Cisco IOS Software updates
- Advance Replacement of failed hardware
Cisco SMARTnet Onsite support includes all of the benefits of
SMARTnet support, plus it provides your company with the added
assurance of a trained field engineer who installs replacement parts
at your site. Cisco SMARTnet and SMARTnet Onsite support takes
advantage of Cisco technology expertise and best practices to help
ensure that your network operates efficiently and benefits from the
most up-to-date software releases.
To view the above data sheets you will need the latest version of
Adobe Acrobat Reader.